Privacy policy

Privacy Policy

PrimePicksSpot
7 Lackford Drive
Manchester
M40 7UH
United Kingdom

Email: pakistanishop01@gmail.com
Phone: +44 7512 440660

Last Updated: October 28, 2026

1. Introduction

At PrimePicksSpot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our jewelry and home decor lighting products.

By using our website, you acknowledge that you have read this policy. Where consent is legally required, we will request it separately.

2. Information We Collect

We may collect the following types of information when you use our website or place an order:

Personal information: Name, email address, phone number, billing address, and delivery address.
Order information: Products purchased, order number, order history, and transaction details.
Payment information: Payment details processed through our payment service providers.
Customer service information: Messages, enquiries, and information you provide when contacting us.
Technical information: IP address, browser type, device information, and website usage data, where collected.
Cookie information: Information collected through cookies and similar technologies, subject to applicable consent requirements.

We collect only the information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders.
Arrange delivery to addresses within the United Kingdom.
Process payments and prevent fraudulent transactions.
Manage returns, exchanges, and refunds.
Respond to customer enquiries and provide support.
Send order confirmations, shipping updates, and important service messages.
Maintain website security and improve website functionality.
Comply with legal, tax, accounting, and regulatory obligations.
Send marketing communications where permitted by law and, where required, with your consent.

We process personal information only when we have an appropriate lawful basis under applicable data protection law.

4. Payments and Payment Security

Payments made through our website may be processed by third-party payment providers.

These providers handle payment information according to their own security procedures and privacy policies. We do not claim to store complete payment card details unless this is part of our actual payment processing arrangements.

Customers should use only the payment methods displayed on our website at checkout.

5. Sharing Your Information

We may share relevant personal information with trusted service providers when necessary to operate our store, including:

Payment processors.
Shipping and delivery companies.
Website hosting and e-commerce service providers.
Customer support providers.
Fraud prevention and website security services.
Professional advisers or authorities where disclosure is required by law.

We do not sell your personal information to third parties.

Service providers may process information only as necessary for their services and subject to applicable contractual and legal requirements.

6. Shipping and Delivery Information

PrimePicksSpot currently delivers orders only within the United Kingdom.

To fulfil an order, we may share the customer's name, delivery address, phone number, and relevant order details with the delivery company or fulfilment provider responsible for shipping.

This information is used to deliver orders, provide tracking where available, and resolve delivery issues.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Operate essential website functions.
Remember customer preferences.
Support shopping cart and checkout functionality.
Understand website traffic and performance.
Provide analytics or marketing features where enabled.

Non-essential cookies and similar technologies will be used in accordance with applicable consent requirements.

You may be able to manage your cookie preferences through our website's cookie settings or your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse, or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Customers should avoid sharing sensitive payment or account information through unsecured communication channels.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, handling returns and refunds, maintaining business records, and meeting legal obligations.

The retention period depends on the type of information and the applicable legal requirements.

When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it securely, subject to applicable law.

10. Your Privacy Rights

Depending on your circumstances and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where applicable.
Request restriction of certain processing.
Object to certain uses of your information.
Request a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.
Complain to the relevant data protection authority.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before responding.

11. Marketing Communications

We may send promotional emails or other marketing communications where permitted by applicable law.

Where consent is required, we will obtain it before sending marketing messages. You may unsubscribe from promotional emails using the unsubscribe link provided or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential messages about your orders, transactions, or customer service requests.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services. These services operate under their own privacy policies and practices.

PrimePicksSpot is not responsible for the privacy practices of independent third-party websites. We encourage customers to review their policies before providing personal information.

13. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take the steps required by applicable data protection law to ensure that appropriate safeguards are in place.

14. Children's Privacy

Our website is intended for general shopping purposes and is not specifically directed at children.

We do not knowingly collect children's personal information where doing so would be unlawful. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact us.