Contact Us

Get in Touch with Primepicksspot

If you have any questions about our products, your order, delivery, returns, refunds, or anything else related to your purchase, please contact us. We will be happy to assist you.

Business Information

Primepicksspot

Address:
7 Lackford Drive
Manchester
M40 7UH
United Kingdom

Email: support@primepicksspot.store

Phone: +44 7512 440660

Customer Support

You can contact us regarding:

Product information and availability
Order status and enquiries
Shipping and delivery
Returns and refunds
Damaged or incorrect orders
General customer service enquiries

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Shipping

Primepicksspot currently provides delivery within the United Kingdom only.

Standard UK delivery is free.

Orders are normally processed within 1–2 business days and typically take 3–5 business days in transit after dispatch.

The estimated total delivery timeframe is approximately 4–7 business days from the date the order is placed.

Returns & Refunds

We want customers to shop with confidence.

Under our cancellation policy, customers generally have 14 days from the day after receiving their order to notify us of their decision to cancel. They then have a further 14 days to return the goods.

Return shipping is free for eligible returns, in accordance with our Returns & Refund Policy.

Refunds are generally processed within 5 business days after an eligible return is received, where possible. Statutory cancellation refunds are handled within the timeframes required by applicable UK consumer law.

Refunds are normally issued to the original payment method.

For full details, please review our Returns & Refund Policy.